AJA Video Customer Support

Throughout the last several years, there’s been a very cordial, quiet battle between fans of BlackMagic Designs and AJA products.  The battle always seems to have less to do with the products and features as they have been about customer support.  I just wanted to offer up this little anecdote to the battle.

DISCLAIMER: I have absolutely ZERO experience with BlackMagic Designs hardware, hence I have never dealt with they’re customer support team.  This is not a bash on BlackMagic Designs.

Now for the story: … Continue Reading